Package Policy

Please read EVERYTHING carefully. 

At Nita's Hands, we are committed to preparing and shipping your order with care and accuracy. Once your package has been shipped and marked as delivered by the carrier, responsibility for the package transfers to the customer.

Lost, Stolen, or Delayed Packages

We are not responsible for:

• Packages marked as Delivered by the shipping carrier

• Incorrect shipping addresses entered at checkout

• Stolen packages after delivery

• Delays caused by the carrier, weather, or unforeseen circumstances

If your package is marked as delivered but cannot be located, please contact your local post office or shipping carrier directly to file a claim.

We recommend selecting a secure delivery location and monitoring your tracking information closely once your order ships.

Incorrect Address

If an incorrect address is provided at checkout, we are not responsible for lost packages. If the package is returned to us, the customer is responsible for paying additional shipping fees to have the order reshipped.